How to fix ftp connection time out error!

Common errors when using FTP

When testing an FTP connection you may received of the following errors:

1) Socket Error # 11001, Host not found
2) Socket Error # 11004, Unable to connect
3) Socket Error # 10061, Connection refused
4) Socket Error # 10093
5) Socket Error # 10038
6) Socket Error # 10039
7) Socket Error # 10052
8) Unable to connect: Connection time out
9) Unable to connect. Not logged in
10) Unable to connect. Error connecting with SSL
11) Scan failed (-1): Read Timeout


How to resolve the error?
If you receive an “FTP connection timed out error while trying to access your account”, there are several reasons for that. Please, take a look at the Script :


!connection failed – connection timed out
!connectio:error 0
PORT xxx,xxx,x,x,x,xxx
500 Illegal PORT command
!Failed “port”
!Retrieve of folder listing failed (0)



1 : Login to the WHM==> FTP Server Selection

2 : Change the FTP server to Pure-FTPD ==> Save

3 : Now ssh into the server as root

4 : Open the pure-ftp conf file /etc/pure-ftpd.conf

5 : Find the FTP port no: used

6 : And find the “PassivePortRange

7 : Add the port range

for eg :

[bash][/bash]PassivePortRange 30000 40000[bash][/bash]

8 : Save and Quit

9 : Go to csf(firewall) config file

10 : Add the ftp port along with the passive port range

eg :

[bash][/bash]# Allow incoming TCP ports TCP_IN = “20,22,25,53,80,110,143,443,465,587,993,995,2001,2077,2078,2082,2083,2086,2087, 2095,2096,30000:40000″[bash][/bash]

11 : Restart csf & Pure-ftpd




Vishwajit Kale

Vishwajit Kale blazed onto the digital marketing scene back in 2015 and is the digital marketing strategist of Hostdens, a company that aims to provide reliable web hosting solutions. Vishwajit is experienced in digital and content marketing along with SEO. He's fond of writing technology blogs, traveling and reading.